Category: Product Support

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Product Support

Oxford

The Oxford pen is a rollerball that accepts Schmidt style refills.

Start by removing the cap.
Remove the pen tip by unscrewing it from the main body.
Replace the ink refill, being careful of the spring that is in the end of the pen.
Be sure to keep the spring! It will be needed by the new refill.

Make sure the spring is in the main body before inserting the refill. Reassemble the pen by reattaching the pen tip and cap.

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Product Support

Slim Pro (Click)

This pen style acceps a Parker style refill in either ballpoint or gel.
Remove the pen tip by unscrewing it from the lower part of the pen.
Remove the ink refill, being careful of the spring (it will be needed by the new refill.)

Replace the ink refill and insert it into the pen. Replace the pen tip.

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Product Support

Princess Pen (Twist)

This pen style accepts a Parker style refill in either ballpoint or gel.
Separate the top and bottom of the pen body by gently pulling them apart.
Unscrew the twist mechanism to remove it from the lower body, exposing the ink refill.
Remove the ink refill, being carefull of the spring (it will be needed by the new refill.)

Replace the ink refill then reattach the twist mechanism and replace the pen top.

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Product Support

Cigarillo (Twist)

This style pen accepts a Parker style refill in either ballpoint or gel.
Separate the pen top and bottom by gently pulling them apart.
Unscrew the twist mechanism to expose the ink refill.
Remove the ink refill, being carefull of the spring (it will be needed by the new refill.)

Replace the ink refill, then reattach the twist mechanism. Push the top part of the pen body over the assembly.

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Product Support

Gatsby/WallStreet Twist

This style of pen accepts a Parker style refill in either ballpoint or gel.
Remove the pen tip by unscrewing it from the main body.
Remove the refill, being carefull of the spring (it will be needed by the new refill.)

Replace the ink refill, then reattach the pen tip.

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Product Support

Gatsby/WallStreet Click

This pen accepts a Parker style refill in either ballpoint or gel.
Remove the pen tip by unscrewing it from the main body.
Remove the refill, being careful of the spring (it will be needed by the new refill.)

Replace the ink refill into the main body, then reattach the tip.

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Product Support

Slim Style Twist Pen

This style of pen uses a Cross style refill. Please follow the steps below to replace the ink refill.
Separate the top and bottom halves by gently pulling them apart.
Remove the refill by unscrewing it from the lower part and replace with a new ink refill. Slide the top part back onto the twist mechanism.
Cross style refill.

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Product Support

Cigar Pen – Ballpoint

To replace the ink refill in your pen, please follow these steps:

Gently remove the top part of the pen by pulling the top part from the bottom part. It should slide off with a little effort.
Unscrew the twist mechanism from the lower part of the pen.
Remove the ink refill, being careful of the spring on the end of the refill. It will accept Parker style ballpoint or gel refills.
Your pen uses a Parker style refill available at any office supply store. You can also use a gel refill.
  • Replace the ink with a Parker-style refill and place the spring from the previous ink refill on the new one.
  • Place the new ink refill into the lower part of the pen.
  • Reattach the twist mechanism.
  • Slide the top part of the pen back over the twist mechanism.